Privacy Policy

Effective Date: 01-06-2025

Introduction

This Privacy Policy outlines how Cabinetry Direct collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, you consent to the practices outlined in this policy.

All transactions are processed in Australian Dollars | AUD

What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Contact number
  • Billing and shipping addresses
  • Payment information (via third-party processors)
  • IP address and device information
  • Any other information you provide through forms, subscriptions, or communications with us

We do not knowingly collect information from persons under 18 without parental consent.

How We Collect Your Information

We collect personal information through:

  • Website forms (e.g., contact, order, or signup forms)
  • Account creation
  • Newsletter subscriptions
  • Cookies and analytics tools
  • Direct communications (e.g., email or chat)

Why We Collect Your Information

We collect, use, and store personal information to:

  • Process and fulfil orders
  • Respond to enquiries or provide customer support
  • Improve website performance and user experience
  • Send updates, promotional materials, or newsletters (only with consent)
  • Meet legal and regulatory obligations

Disclosure of Your Information

We may share your personal information with:

  • Third-party service providers (e.g., payment gateways, shipping providers)
  • IT and marketing support providers
  • Legal or regulatory bodies where required by law

All third parties are required to handle your information securely and only for the purpose provided.

How We Store and Protect Your Information

We take reasonable steps to protect your information from misuse, loss, unauthorised access, and modification. This includes:

  • Secure servers and encryption
  • Access control restrictions
  • Regular security reviews

Accessing or Correcting Your Information

You may request access to your personal information or request that we correct inaccurate or outdated information by contacting us at: info@cabinetrydirect.com.au.

We may need to verify your identity before fulfilling your request.

Cookies and Tracking

Our website uses cookies and third-party tools (like Google Analytics) to enhance user experience and collect information about website usage.

You can modify your browser settings to block or delete cookies if you prefer.

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.

Contact Us

If you have any questions or complaints about how we handle your personal information, please contact us at: info@cabinetrydirect.com.au.

We will respond within a reasonable time and in accordance with our obligations under the Privacy Act.